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Date updated : 13-Aug-2018

Status: active

© 2019 IUF

No rights for workers at Marriott's Bali paradise

Global hotel giant Marriott's 5-star W hotel in Bali-Seminyak, Indonesia promises guests a "stay in paradise'. But there's trouble in paradise for workers at the hotel who attempt to exercise their basic rights.

Some 40% of the hotel's workers are on precarious fixed-term contracts. They live with the permanent threat that their contracts won't be renewed, and have worked 12-hour shifts with no compensation for overtime. Workers began forming a union in January this year. They legally registered their organization on January 31, with affiliation to the IUF Indonesia hotel and tourism affiliate FSPM.

Union members immediately came under pressure from management to resign their membership in the union - short-term renewable contracts are a powerful tool for cultivating fear. And on March 2, union chairman Agus Sarwatama was suspended in an absurd procedure which elevated a purely internal union matter into a case of allegedly harming the business.

His contract expired on July 31, leaving the workers without their elected union chairman, their union still unrecognized and no process for negotiating a collective agreement. Marriott's 5-star island paradise formula? Precarious employment, no union, unpaid overtime, no due process and no rights for workers.

USE THE FORM BELOW TO SEND A MESSAGE TO MARRIOTT, the world's largest hotel group, insisting they respect human rights at their branded hotels and act to secure the reinstatement of union chairman Agus Sarwatama and full respect for trade union rights at the W Hotel in Bali-Seminyak.

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To Arne M. Sorenson
President and CEO
Cc David A Rodriguez
Executive Vice President &
Chief Human Resources Officer

Dear Sirs

I have been informed by the IUF of serious violations of fundamental trade union rights at the W hotel in Bali-Seminyak. Workers formed and legally registered a trade union at the hotel in January in response to abusive working conditions.

Management responded by pressuring union members to resign and by suspending union Chairman Agus Sarwatama on March 2 over a purely internal union matter elevated by management into an absurd accusation of allegedly harming the business in a procedure completely lacking in due process.

His contract expired on July 31 and was not renewed, depriving the workers of their elected union chairman and their rights.

Marriott prides itself on ensuring high standards throughout its branded hospitality operations. Respect for the human rights of all workers in these establishments, including their right to join, form and be represented by a trade union should be at the top of those rigorous standards. These obligations are also set out in the OECD Guidelines for Multinational Enterprises, which apply to Marriott's global business.

I urge Marriott International to act immediately to ensure that union chairman Agus Sarwatama is reinstated to his position and management of the W hotel in Bali-Seminyak acts to ensure full respect for trade union rights.

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